Dr Lorraine Kemp

MBBS BSc MRCGP

Private GP

Menopause

Doctor

The Clinic by La Ross

Are you struggling to get an NHS GP appointment?

Are you having symptoms & in need of trusted medical advice or speedy treatment?

We can help.

PRIVATE GP

Friendly, experienced GP appointments: in person, or video appointments from the comfort of your own home.

We treat a range of chronic and acute medical problems with options for 20, 30 or 45 minute appointments.

The fee includes: referral letters, issuing of private prescriptions, fit notes & a summary to your GP.

MENOPAUSE

Are you having symptoms that you think may be related to hormones & wondering if you need HRT?

Are you taking HRT but not sure if it is optimised & wonder if you need to change it?

Are you taking HRT & wondering whether to stop taking it?

Are you wondering if testosterone may help your symptoms?

We can help. Dr Kemp is an accredited British Menopause Society advanced menopause specialist who focuses on personalised treatment plans, backed by evidence based medicine.

Continuity of care & ongoing support is important to us, so our menopause package includes an initial consultation (45 minutes), one follow up consultations (20 minutes) after 3 months and an email query.

MOLE CHECKS

Do you need your moles checking?

Are you concerned about a changing mole?

Have you got several moles that are difficult to see and you would like to keep an eye on?

We offer mole screening and mapping. We use a dermatoscope to look very closely at the skin. The dermatoscope provides a clearer magnified image that enables us to see the details of the skin structure, so we can confidently exclude skin cancer. The images get assessed by two doctors. If the mole is suspicious for a skin cancer or if we cannot confidently exclude a skin cancer then we would advise referral to a dermatologist for further assessment.

This can be through the NHS by sharing the notes and requesting an NHS referral from your NHS GP, or by referring to a private dermatology specialist of your choice.


  1. Book an appointment following the link. Select the appointment type you wish for, either online or in person consultation.

  2. Pay in full with the stripe link.

  3. Complete the pre-questionnaire. If repeat prescriptions are required please also upload evidence of your current prescription.

  4. For telemedicine appointments please ensure good internet connection, & privacy before connecting to the video consultation. Please note, we will not be able to have the consultation if you are driving.

We are not an emergency service, if you are experiencing chest pain, dizziness or breathing difficulties, please call 999.

  • We can help with a range of women’s health concerns including menopause, fertility, irregular or heavy periods, vaginal discharge, pelvic pain, urinary symptoms & breast lumps or pain.

    Symptoms of perimenopause and menopause include:

    • changes in periods

    • hot flushes

    • excessive sweating

    • joint aches

    • vaginal dryness

    • painful sex

    • reduced libido (sex drive)

    • mood changes

    • poor sleep

    • dry skin

    • anxiety

    • urinary symptoms such as stinging or frequency

  • We provide personalised medical services for busy families, helping to assess a range of acute childhood illnesses, skin conditions, asthma & other chest conditions, any concerns about development, allergies & immunisations.

    Please note that online appointments are not suitable for acutely unwell children who will likely need a physical examination.

    This NHS resource is very helpful for parents of unwell children.

    https://www.what0-18.nhs.uk

  • Having problems with your skin? We can check your moles using a dermatoscope as well as treat a range of conditions such as:

    • acne

    • psoriasis

    • eczema

    • dermatitis

    • ringworm

    • dry skin

    • rashes

    • hair loss

    • insect bites

  • We can treat a range of common acute infections and arrange viral swabs and bacterial cultures as needed to help with diagnosis and treatment. Common infections we can treat:

    • urinary tract infections

    • chest infections

    • sore throat

    • coughs

    • skin infections / cellulitis

    • ear infections

    • sinusitis

About us

Dr Lorraine Kemp MBBS BSc MRCGP is a friendly and approachable GP working within the NHS and private sectors. Dr Kemp has over 17 years of experience. Her recent roles have included being Clinical Lead for a local district general hospital’s Urgent Treatment Centre, and working for four years as an online private GP for a leading private medical insurer. She continues to work in the NHS as a GP in the community, at the hospital and also working alongside her paramedic colleagues in the 999 service; assisting in patient pathways with the crews on scene.

Her medical degree and bachelor of science (gastroenterology) were awarded from Imperial College London in 2008. Her prestigious postgraduate training was in Emergency Medicine in London and General Practice in London and East Kent. She has been running a successful private aesthetic medicine clinic since 2018. In this role her clients spoke often about their menopause, and she realised the inequalities in menopause care they suffered. She then undertook training as a menopause specialist with the British Menopause Society & holds regular NHS menopause clinics.

Dr Kemp has expertise in menopause, skin care including mole checking, urgent and emergency care. Dr Kemp has a holistic and patient centered approach, as well as the time and expertise to support you. Whether you need a GP appointment for medical advice or treatment, or help navigating your peri-menopause or menopause.

She can help you with a bespoke personalised treatment plan using evidence based medicine. She wants to help you feel empowered and involved in your medical care: Dr Kemp takes time to really listen to what matters, so she can tailor the best plan for you. It is important to have continuity of care, so she can also write to your NHS GP after your consultation.

TESTIMONIALS

Register your interest

Register your interest

FREQUENTLY

ASKED

QUESTIONS

  • Please note if an appointment is cancelled with less than 24 hours notice you will still be charged the appointment fee. We require at least 48 hours notice if you wish to reschedule or cancel your appointment without charge.

    For cancellations with more than 24 hours notice but less than 48 hours notice, a cancellation fee of 50% of the appointment charge may be charged.

    If you have any difficulty cancelling, please contact us.

  • Card payment is taken at time of booking through integrated Stripe. The link will be sent on your booking email.

  • Any blood tests can be arranged at The Clinic by La Ross.

  • You are welcome to contact the reception with any query. We will let you know if a further appointment is required.

  • We can write a private prescription if it is appropriate. You will either be emailed a code that can be used in the pharmacy of your choice using SignatureRx or have your medicines delivered directly to you via Pharmacierge. The prescription is issued as part of the consultation fee. The pharmacist will charge you for the private prescription medicine cost and this is not available through NHS prepayment cards. Our prescribing policy has your safety in mind, so please do check it before booking to ensure we can help you. In particular we will not be able to prescribe controlled drugs in most circumstances.

    There is a cost at the pharmacy for private prescriptions. Any repeat prescriptions outside of the consultation have a charge of £30 plus the pharmacy cost of the medication. This service is only available for registered patients who have had a consultation within 12 months.

    If you prefer an NHS prescription we can write to your NHS GP with our treatment recommendations. NHS prescriptions for HRT are best paid for with a prescription prepayment card. Please see the link: https://www.gov.uk/get-a-ppc/hrt-ppc

  • We prescribe regulated Body Identical HRT (sometimes called regulated Bio Identical HRT). This is made from plants and is identical in structure to the hormones of the body. All the hormone treatments that we prescribe are regulated and licensed so we know that they are safe and effective. We do not prescribe compounded Bioidentical hormones which are not regulated and are not recommended by the British Menopause Society.

  • Most private medical insurance companies do not cover private GP appointments so it is best to check directly with your insurer first. You would need to pay for your use of our services, and potentially claim back from the insurer but please check as we are not in contact with your insurer. You may have cover for onwards referrals and investigations requested by us.

  • Yes, as a GP Dr Kemp is a member of the Royal College of General Practitioners, and is regulated by the General Medical Council. She on the National Performers List for GPs. She works at The Clinic by La Ross, which is a CQC regulated clinic. She is insured with the Medical Defence Union.

  • Absolutely. Children under the age of 16 will need a parent present during the appointment. We are happy to assess children online, but please be aware if they are acutely unwell with febrile illnesses or signs of dehydration then we will suggest they are assessed face to face by seeing your NHS GP or contacting 111. This service should not be in place of a face to face assessment for unwell children as they do often require thorough examination.

  • No, it is definitely best to stay registered or register with an NHS GP as there may be referrals or examinations best processed through the NHS. You can stay registered and I can send a copy of your consultation to your NHS GP.

  • Menopause package; includes an initial consultation 55 minutes, a phone call follow up for 15 minutes at 4-6 weeks & a full follow up at 3 months £325

    Menopause follow up 30 minutes £125

    GP consultation 30 minutes £125

    Additional 15 minutes £45

    Mole checking 30 minutes £125

    GP consultation telephone 20 minutes £75

    Repeat prescription £30

  • We use the secure software Semble which is compliant with GDPR. We are registered with the ICO. Your notes will be shared with your NHS GP if you consent, all documents sent are encrypted.

PRICING

Menopause package; includes an initial consultation 55 minutes, a phone call follow up for 15 minutes at 4-6 weeks & a follow up at 3 months £325

Menopause follow up 30 minutes £125

GP consultation face to face 30 minutes £125

GP consultation telephone 20 minutes £75

Additional 15 minutes £45

Mole checking 30 minutes £125

Repeat prescription £30

CONTACT US

CONTACT US

Location
Unit 10a Centre Court,

Sir Thomas Longley Road,

Rochester,

ME2 4BQ

Hours
Monday–Friday
9am–5pm

Phone
+44 16 3471 0146

Email
larossaesthetics@gmail.com

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